PAYMENTS

All prices displayed on www.marmara-sterling.com include the 20% VAT applicable in the republic of Estonia.

Payment by credit card

Marmara Sterling accepts Visa and Mastercard as methods of payment. Please select the appropriate credit card during the payment process and fill in the required credit card details. Your credit card will only be debited once your order has been confirmed.

The purchase of Marmara Sterling products takes place at Marmara Sterling OÜ, headquartered in Estonia. Please be aware that credit card companies may charge additional costs, usually based on the purchase value (approximately one to two percent), for credit card purchases made abroad.

Security code

As of October 1, 2001, for the security of online credit card transactions, it is mandatory to enter a card security code (CVC2/CVV2) at the point of purchase. This number is neither stored on the card's magnetic strip nor printed on any payment receipts. With this code, Marmara Sterling can confirm that the credit card is physically present with the paying customer, thereby ensuring that it is not being misused for fraudulent purposes.

For VISA and Mastercard holders, the security code is a three-digit number inscribed on the upper right corner of the signature panel on the back of the card, next to the repeated credit card number.

3D-Secure

The 3D-Secure protocol is an additional security layer that further prevents credit card fraud for online payments. During the checkout process, customers with a 3D-Secure credit card are asked for an authorization password that is assigned by their issuing credit card company. With this additional authentication check, security is increased for the credit card holder and the Online Shop.

From 31 December 2020, in accordance with the legislation of the European Union, the method of authentication performed by 3DS 2.0 is mandatory for companies engaged in e-commerce.

Payment by banklink

For customers without a credit card, Marmara Sterling also accepts payments by banklink. This is a standard secure payment method carried out by logging on to customer's private bank account. Standard fees of bank transfers apply.

PayPal

PayPal stores and safeguards your card and bank details, enabling you to pay online without entering your sensitive financial information every time you shop. You speed through checkout in just a few clicks, PayPal takes the payment from your card or PayPal balance directly. Your payment details will not be shared with Marmara Sterling.

Purchases by invoice

Users can request a purchase order invoice. Purchases by invoice are only possible if the billing and shipping addresses are the same. You may check your invoice online and print it for your records.

Marmara Sterling asks that you pay your invoice within three days of placing the order; net and without deductions. Please transfer the amount to the account listed below using the deposit slip enclosed with your purchase. When making a payment, please remember that Marmara Sterling is a company registered in Estonia, which also has an Estonian bank account, and if payment is made from a bank account belonging to another country you must choose an international European payment method - the commission is usually charged depending on the bank rate.